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gktools 0.10.1 by Nils O. Sel?sdal


gktools consists of two GUI utilities for managing Kerberos V tickets:

gkinit Obtains Kerberos ticket-granting tickets. Similar to kinit.

gktickets Lists and monitors the tickets obtained for the user.

gktools was initially created quickly to allow some non tech users to work on Linux machi… 


easy TicketManager 0.2.0 by Carsten Graf


easy TicketManager project is a system for managing customer requests (trouble tickets or similar) for a group of users.

Each ticket is assigned to a customer and a carer who is responsible for handling this ticket. Tickets can be organized in folders or by categories and can have notes attached… 


PHP Helpdesk 0.6.16 by Joe


PHP Helpdesk is an online helpdesk program for use in organizations with multiple sister companies or departments.

Here are some key features of "PHP Helpdesk":
Add/Modify/Delete users
Add/Modify/Delete departments/companies (ex. IT Dept, Helpdesk, Applications, HR)
Add/Modify/Delete catego… 


Keystone2 0.90.10 by Stonekeep Consulting, Inc.


Keystone2 is a Web-based tool for managing a small to medium-sized workgroup. Keystone2's primary use is as a trouble ticket system for the department and the userbase, but also includes contact and resource management, all tightly integrated.

The system allows the userbase to enter tickets in a… 


ARAAS 1.1.1 by Andreas Klingler


ARAAS is a ticket-based authentication and authorization system. Can provide single-sign-on for multiple web servers. LDAP authentication.

It consists of a J2EE web application to authenticate users and generate secure session tickets and an Apache module to verify the tickets. It is possible to… 


Ticket-IT 2.9 by Devel-IT


Ticket-IT is a tool for the creation, management, and accompaniment of tickets.

Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several departmen… 


Ticketsmith 1.0 RC1 by Justin R. Miller


Ticketsmith is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web.

Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail client.

Oth… 


konsultant 0.2 by Joseph Rawson


Konsultant is a KDE application for a small team of consultants to manage clients, tickets, and projects. A working postgres server is required for operation.

The design goal is to create both a working application, but also a simple application framework.

What's New in This Release:
new rel… 


Cowtacular 0.06 by Happicow


Cowtacular is a simple way to manage the common things an IT support group has to keep track of. The system is completely designed with simplicity in mind so you can spend less time planning and configuring the system and more time helping your customers. This software is designed for smaller IT gro… 


Help Desk Reloaded 3.5.2 by Help Desk Reloaded


Help Desk Reloaded is a Web-based helpdesk customer support system. Help Desk Reloaded's users can quickly log help desk tickets, and customer support representatives can track calls, assign priorities, etc.

Here are some key features of "Help Desk Reloaded":
Free Help Desk Software, No co… 


Bluetail Ticket Tracker 4.0.2 by Torbjorn Tornkvist


The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort.

It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License.

The users of BTT are div… 


KForge 0.11 by Rufus Pollock


KForge is a project for managing software and knowledge projects.

It re-uses existing best-of-breed tools such as a versioned storage (subversion), a tracker (trac), and wiki (trac or moinmoin), integrating them with the system’s own facilities (projects, users, permissions etc).

KForge… 


Rubicon Tracker 2.0.6 by Majentis Technologies Inc.


Rubicon Tracker is a Ticket/Issue Tracking System written in C++ using an SQL backend to store and save all ticket information and history.

Tracker is a Web based system. All interaction occurs through a regular Web Browser. Tracker can be used for Bug Tracking, Phone/Help Desk Support, or any ot… 


KKinit 0.3 by Doug Engert


KKinit is a an applet which lets users request, display and destroy tickets from a Kerberos 5 server. It uses KDE for it's interface. It is similar to Cygnus's Kerbnet tool, with several GUI enhancements.

Installation:

./configure [options -- see below]
make
make install (a… 


Double Choco LatteBugzero 0.9.4.4 by Michael Dean


Double Choco Latte is a GNU Enterprise package that provides basic project management capabilities, time tracking on tasks, call tracking, email notifications, online documents, statistical reports, a report engine, and more features are either working or being developed/planned.

It can be displa… 


f2w helpdesk 1.6 by scav


f2w helpdesk it's a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be classified into categories and assigned a priority.

Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to ma… 


OTRS 2.1 by OTRS Team


OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email.

The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to i… 


FreeMED 0.8.2 by Rufus T. Firefly


FreeMED is a Web-based medical records (EMR) and patient management system with a printing system, patient scheduling, an HL7 interface, a billing system, XML-RPC Web services, and many other features.

FreeMED has an extensible modular architecture, allowing it to be customized based on individual… 


GNU Shishi 0.0.25 by Simon Josefsson


GNU Shishi project is a (still incomplete) implementation of Kerberos 5, which can be used to authenticate users in distributed systems. GNU Shishi contains a library that can be used by application developers, and a command line utility for users.

Shishi supports Kerberos authenticated telnet cl… 


BugIn' 0.65 RC1 by Brian Nelson


BugIn' is a PHP4/ADODB-powered (MySQL tested) ticket tracking system. It is intended to be powerful, but lightweight enough that it doesn't need constant maintenance.

It features easy configuration/customization of variables through the DB, an ACL system to see/modify tickets, and ticket notifica… 



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