Flash Operator Panel 0.26 review

Flash Operator Panel is a switchboard type application for the Asterisk PBX

License: GPL (GNU General Public License) File size: 316K Developer: Nicolas Gudino

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Flash Operator Panel is a switchboard type application for the Asterisk PBX. It runs on a web browser with the flash plugin.

It is able to display information about your PBX activity in real time. The layout is configurable (button sizes and colors, icons, etc). You can have more than 100 buttons active per screen. On the Live Demo there are 28 buttons defined.

It also supports contexts: you can have one server running and many different client displays (for hosted PBX, different departments, etc). It can integrate with CRM software, by poping up a web page (and passing the CLID) when a specified button is ringing.

You can see at a glance:

What extensions are busy, ringing or available
Who is talking and to whom (clid, context, priority)
SIP and IAX registration status and reachability
Meetme room status (number of participants)
Queue status (number of users waiting)
Message Waiting Indicator and count
Parked channels
Logged in Agents

You can perform these actions:

Hang-up a channel
Transfer a call leg via drag&drop
Originate calls via drag&drop
Barge in on a call using drag&drop
Set the caller id when transferring or originating a call
Automatically pop up web page with customer details
Click-to-Dial from a web page
Mute/Unmute meetme participants
It has two parts: a server writen in PERL, and the flash client. It was tested and its known to work under Windows, Mac and Linux browsers.

Requirements:
Asterisk

What's New in This Release:
This release includes a DHTML client where all the presentation is done using DHTML/CSS and JavaScript, while the communication is handled by an invisible Flash movie.
It also has some nifty features, like individual background images for each button, transferring directly to voicemail (dragging over the MWI icon), caller ID privacy per button, enabling includes in op_style.cfg, improved agent status that now shows paused agents, and lots of bugfixes.