GnuDialer 3.0-Puff18 review

GnuDialer is a predictive dialer for contact centers

License: GPL (GNU General Public License) File size: 5K Developer: Heath Schultz

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GnuDialer is a predictive dialer for contact centers. GnuDialer currently supports inbound, outbound, open/closer, and auto campaigns.

GnuDialer project has a multi-process object oriented design and uses the Asterisk PBX. Gnudialer is separate from any agent interface or CRM, but does include a capable (Java-based) CRM application that uses Firefox, Internet Explorer, and Mozilla.