Issue-Tracker 4.0.4 review

Issue-Tracker project is a support issue tracking system written in PHP, with option of either a PostgreSQL of MySQL backend

License: GPL (GNU General Public License) File size: 0K Developer: TuxMonkey

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Issue-Tracker project is a support issue tracking system written in PHP, with option of either a PostgreSQL of MySQL backend. The system is designed to be user friendly, and uses a simple modular API to make addition of new modules or features very easy.

Issue-Tracker also includes many features that will allow customer/technical support organizations to take care of customer issues quickly and easy. Some of these features include things like file uploads, email parsing, email and sms notifications, unlimited users and groups, and much more.

Here are some key features of "Issue Tracker":
Modular API
MySQL and PostgreSQL support (MySQL only available in 4.0 and later)
Unlimited groups
Group and System Announcements
Email Interface for pure email interact
Theme system for easy interface customization
File uploads
Support for unauthenticated modules
Report system for groups and individual users
Statuses, Categories, and Products editable on per-group basis
Definable permission set to create roles for users
Template based for easy UI modifications (Smarty Template Engine)
Group quotas, either issues or hours based
Email and SMS alerts
and much more