ScopServ-VoIP 1.2.23 review

ScopServ-VoIP is a Web-based GUI management interface for the Asterisk system which can be accessed by any XHTML 1.0+ browser. It

License: Other/Proprietary License with Free Trial File size: 0K Developer: ScopServ

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ScopServ-VoIP is a Web-based GUI management interface for the Asterisk system which can be accessed by any XHTML 1.0+ browser.

It supports a lot of features like: multiple languages, multiple users, reporting tools, personal IVR, and an end user UI. It is available in SOHO, SMB, Professional, and ITSP editions.

The SCOPSERV-VoIP server is designed for a fast and simple installation. SCOPSERV-VoIP is compatible with today's principal IP telephony protocols: SIP, MGCP, IAX and H.323. This compatibility offers maximum flexibility in the deployment of our solutions in any enterprise.

SCOPSERV products and solutions offer a real advantage by making profitable the material and the networks already in place. This characteristic allows a gradual and evolutionary implementation as well as an easy and simple integration to the corporate networks.

SCOPSERV products were designed to be conforming to industry standards and offer a wide variety of telephony and network functions, It appears among the best offers in terms of price-performance ratio on the market.

SCOPSERV offers a transparent integration, if needed, with major VoIP suppliers having a significant share of the market. It is more suited to handle front end systems than most other more costly systems.

SCOPSERV provides a transparent inter working with softswitch, SIP and IAX servers, H.323 access controllers and the MGCP calling agents of major VoIP technology suppliers.

The SCOPSERV-VoIP server makes it possible to inter-connect the IP telephony network (VoIP) with the traditional telephony network (PSTN). SCOPSERV offers not only the traditional functionalities of a phone system (PBX) but also the advanced functionalities which were made possible due to telephony and data processing integration:

Multi lingual system
Web based administration and management
Vocal mailbox (Voicemail)
Interactive vocal response (IVR)
Intelligent call routing
Conferencing
Equipment provisioning
Detailed calls report
Flash operator panel
PSTN Interworking
Audio support (Codec)

Multi lingual system

ScopServ's Web interface, documentation and online help are available in many languages.

French
English
Spanish
Russian
Ukrainian
Byelorussian

Web based administration and management

In order to ease up the Asterisk system management, we have built this web based management interface which can be accessed by any browser (Firefox, Internet Explorer, Opera, ...).

The administration tool offers you speed and ease when managing your IPPBX. That speed and ease is part of the incredible ROI (Return On Investment) you will get by using our interface.

Voice messaging (Voicemail)

The voice messaging is a system being used for the exchange of spoken messages on your telephone (automatic answering device). Our solution offers an unlimited number of vocal box to you.

Password protected
Standard and personalized greeting recording messages
Specific message categorisation ( busy or unavailable)
You can receive an email telling you that you received a voice message
Visual and sound indicators of message waiting

Interactive vocal response

Our management module guides you step by step in the creation of your RVI applications. Informative applications can be developed quickly. Simply record your messages and fill the blanks. Interactive answers system can thus be created in a logical and simple way.

Intelligent call routing

Using the line manager, you can create inbound and outbound call rules.
Many rules can be created for each destinations thus adding flexibility and / or redundancy. Routing rules and all extentions can be spread across different ScopServ servers on a WAN.

Conferencing

Create multiple conference rooms, organize your own internet reunions easely.
Unlimited number of participant
Participant control (talk, mute, shut down.)
User or administrator modes
Password protected

Equipment auto-provisioning (Phones/ATA)

This function enables you to configure directly from the Web interface your various phone equipments. Once configured, simply hook up your equipment and the configuration will be carried out automatically.
This auto-provisioning function offers you to centralize your configurations and make it a breeze to mass deploy your equipments.
Phones already provisioned:
Cisco 7905, 7912, 7940 and 7960
Aastra 480i, 9112i and 9133i
Hitachi WIP-5000 (Wireless)

Detailled calls reports

A wide variety of reports both text and graphical are being offer for you to be able to quickly analyse server, phones and lines usage.

Flash operator panel

The control panel posts information of your PBX server activity in real time using a Flash interface.
You can create multiple control boards to manage and visualize the statutes your server.
Extensions status
Calls waiting
Agents & Calls queues
Calls control (transfert, disconnection, call, ...)

PSTN Interworking

You can integrate up to 16 analog ports (FXO/FXS) and a maximum of 4 PRI ports T1/E1 directly on the server.

Robbed Bit Signaling (RBS):

FXS & FXO
Loopstart, Groundstart, Kewlstart
E&M
E&M Wink
Feature Group D
E911

PRI protocols:

4ESS, Lucent 5E
DMS100
National ISDN2
EuroISDN
Q.Sig

Audio support (Codec)

G.711 (mu-Law/A-Law)
G.723 (Pass through)
G.726
G.729 (Licences required)
GSM

Requirements:
Red Hat based distributions
Apache 2.0 or later (with PHP support)
PHP 4.3.0 or above
mySQL 3.23 or above
Asterisk 1.0.7 or above

What's New in This Release:
A new "Sound Manager" configuration was added with automatic conversion of audio prompts that will convert files to all selected formats (codecs).
Major problems with call transfer and call queues were fixed and the number of calls per agent was restricted.
You can now define call forwarding rules specific to internal calls (per extension).
A new network discovery (scan) tool was added to automatically detect new devices (phones) on your network and add them to the Auto Provisioning System (APS).