easy TicketManager 0.2.0 review

easy TicketManager project is a system for managing customer requests (trouble tickets or similar) for a group of users. Each tick

License: MPL (Mozilla Public License) File size: 4957K Developer: Carsten Graf

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easy TicketManager project is a system for managing customer requests (trouble tickets or similar) for a group of users.

Each ticket is assigned to a customer and a carer who is responsible for handling this ticket. Tickets can be organized in folders or by categories and can have notes attached to them.

What's New in This Release:
You can manage tickets and define a workflow to handle these items.
The installer has been improved, as well as the plugin concept.
The following plugins are shipped and installed automatically: notes management, bookmarks management, and the ticket plugin.