Track + Task Tracker 3.0.0 review

Online project management and issue tracking with team collaboration, user management, multiple access levels, tasks, projects, time

License: Other/Proprietary License File size: 0K Developer: Joerg Friedrich

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Online project management and issue tracking with team collaboration, user management, multiple access levels, tasks, projects, time tracking, task change history, multiple attachments, overview diagrams, Gantt graphs, reporting language, report client..

Here are some key features of "Track + Task Tracker":
Client Support:

Internet Explorer 5.0 and 6.0
Netscape 7.1
Mozilla 1.6
Opera 7.2
Firefox 1.x
Safari

System Requirements:

Any system supporting Java JDK 1.4 or later, e.g. Linux, Sun Solaris, HP-UX, Windows 98, ME, NT, 2000, XP, etc.
Access to SMTP mail server
About 200 MB of free hard disk space

Database Support:

MySQL 4.0 or higher
Oracle 8, 8i, 9.2i, 10g
MS SQLServer 7 and 2000
Postgres 7.x
Firebird SQL 1.0
Interbase RDBMS 6.x
Hypersonic 1.7.2
others might be possible, please ask

Web Server:

Tomcat 4.x , Tomcat 5.0 servlet container
JRun 4, Jetty 4.x, 5.0, BEA WebLogic 8.1, Sun ONE 6.1, JBoss 3.2.3, WAS 5.1.1
others will most likely work as well, please ask

Automatic Notification:

Automatically notify local and remote users
Register with classes of issues and get notified for customizable state changes
Uses SMTP mail server
Notifications depend on field updates and state changes

Query and Reporting:

Easy to use report builder
Powerful Track+ query language
Report definition can be stored and reused
Report definitions can be private, or made available to single projects or system wide
Quick, predefined reports for own issues, managers issues, responsible issues
Use powerful commercial report builders to run complex queries against the RDBMS
Report items past due, items about to be due, new items of the last 7 days, etc.
Use full text search filter with keywords and wild cards
Overview charts quickly show user loads, project maturity, etc.
Gantt diagrams for project management control

Predefined Fields:

Project, subsystem, release, and class (e.g. software, hardware, documentation)
Synopsis and textual description
Arbitrary number of attachments (files) for each item
List types such as mile stones, action items, problem reports, feature request, project risks
Priorities and severities
Due dates for beginning and finishing an item
Parent child relationships
Item state (e.g. open, processing, implemented)
States are list dependent
Lists are role dependent, i.e. a roles view can be restricted to certain lists
Arbitrary number of attachments with Unicode file names

Security:

Supports https/SSL
User management completely inside of application or via LDAP
Access can be restricted to certain email domains
Role based access allows to assign access rights at different levels individually for each project
Secure password reminding facility
Passwords stored using strong encryption

Customization:

Define arbitrary states
Define arbitrary user roles and assign these roles access rights
Define arbitrary priorities
Define arbitrary severities
Define arbitrary list types such as mile stone lists, risk lists, issue lists, feature request lists, action item lists
Define arbitrary classes of problems for each project, e.g. hardware, software, documentation
Define arbitrary releases for each project
Define own masks and layouts by modifying HTML pages

Administration:

Very low effort administration
Easy to set up and run
User performs user management himself except for access rights
Access rights can be easily managed by each project administrator or system administrator
LDAP support

Other Features:

Link into CVS repository with viewCVS
Define template lists for e.g. assessment plans and quality gate check lists, and convert them with one click into protocols

Training and Help:

Well documented with Users Guide
Context sensitive online help
Training usually not required
High user acceptance
Localized in English, Norwegian, Italian, Chinese and German, can be easily extended to other languages (Russian, Chinese, Hebrew, French)
Supports multi-lingual environments and serves user in his preferred language

Features currently under Development:

Full integration with CVS source code management system
Eclipse plugin
Easy configuration of list and role dependent workflows
Enhanced display of artifact hierarchies in reports