Information Resource Manager 1.5.7 review
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Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks.
It keeps detailed information about each computer, as well as providing a trouble ticket system, an FAQ system, and a Knowledgebase, which are all interweaved into a seamless web application.
Here are some key features of "Information Resource Manager":
Detailed tracking of computers, searchable by all fields
Software tracking (installed copies, licensing)
Trouble ticket system ("tracking") with priorities, assign to users, tracking history, anonymous web submission, followups
Scaleable to thousands of records
SNMP browse support
Network mapping by network devices and ports/wires
Full e-mail notification
Report generation tools
What's New in This Release:
New features, cleanups, PHP 5 compatability, and much more.
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